Terms of Shipment

Our virtual products do not require shipping. Once your purchase is complete, the confirmed order will be sent to the customer’s email within 1 business day. The purchase process is entirely online, allowing you to access the virtual product at any time and from anywhere. We are committed to providing efficient and convenient services, enabling you to quickly enjoy the value of the purchased product. If you encounter any problems while using the virtual product, please feel free to contact our customer service team, and we will do our best to assist you.

cs@grasssvg.com

Depending on where you receive the goods, in addition to shipping costs, customs fees may also be imposed, but customs fees are collected by the local government, and we are unable to fully reimburse customs fees, for which we apologize.